Insolv PI seat terms

Summary of commercial terms, WOLF/INSOLVPI/2026.10, 8 October 2026. The full seat agreement is issued with your firm code and governs.

The seat

1. A seat lets your firm appear as one of the insolvency practitioner firms shown to consumers in one postcode area catchment who open the debt and insolvency tab.
2. Three seats per catchment, five in Metro catchments. A firm can take one seat, several, or every seat in a catchment. A firm holding several seats in a catchment is shown to the consumer once, and fewer other firms are shown. The first firms to pay take the open seats.
3. Seat holders must be insolvency practitioner firms with an appointment taking IP licensed by a recognised professional body. Debt packagers and introducers cannot hold seats.

Price and payment

1. Each catchment has one setup fee and one monthly fee by its size, Small, Standard or Metro, shown on the price list, ex VAT. VAT is added at 20%.
2. The initial payment is the setup fee plus the first month. The monthly fee is collected by Direct Debit from month 2.
3. A seat is held for 30 minutes during card checkout, or 7 days where Wolf issues an invoice. An unpaid hold lapses and the seat reopens.
4. If payment arrives after a catchment has filled, Wolf refunds that catchment in full.

What Wolf provides

1. The consumer tab, the seat listing, the firm inbox and the transfer of passports a consumer chooses to send to your firm.
2. Wolf does not advise consumers, does not rank firms or solutions, and shows every consumer a signpost to free debt advice.
3. Wolf does not promise any number of consumers or passports.

Your firm's obligations

1. Give advice on each passport under your regulatory obligations, including the Insolvency Code of Ethics and the relevant Statements of Insolvency Practice.
2. Act as an independent controller of each passport from receipt, and handle consumer rights requests for your copy.
3. Pay no other party for consumers introduced through Insolv PI, and receive no payment from consumers for being shown.
4. Keep your firm code private.

Ending a seat

1. Wolf may suspend a seat 14 days after a failed or reversed payment that remains unpaid.
2. Either party may end a seat on the notice period set in the full seat agreement.